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Post by account_disabled on Feb 11, 2024 22:39:34 GMT -5
The use of prototypes aims to improve and validate project ideas and when it comes to services, this means developing simplified or immersive versions of the solution, allowing users to test and experiment with options. Service prototypes are useful for discovering how customers experience things in reality. There are two main ways to prototype services: destructive modeling and immersive storytelling. The first option involves simulating the Bosnia and Herzegovina Email List user experience, presenting problems so that they can be solved through solution design. Immersive storytelling allows customers to explore the experience from its beginning to its end, giving them a more complete view of the process as a whole. In the case of service prototypes, the focus is on the interactions between the user and the proposed solution, as well as the results obtained during this interaction. This approach provides valuable information about the strengths of the existing design as well as possible indicators for further improvements. By completing the testing process, you can often identify small details that can be modified to significantly improve the customer experience.
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